Here You Will Find Answers To Our Most Asked Questions.

Is Your Site Safe To Use?
Yes, Our Entire Website Has Been Fully Optimised For Maximum Safety.

Our Entire Website Is SSL protected (Secure Sockets Layer), This Ensures That Any Data Passed Between Us & You Remains Private & Integral (Encrypted). We Do Not See Or Have Access To Any Card Details.

We Also Achieve Google Safe Browsing Status.

I Have An Issue With My Order?
Please Contact Us, We Will Be Happy To Resolve.

How Quick Can I Get My Order?
We Despatch Same Day & Offer An Upgradable 24 Hour Delivery.

If We Receive Your Order Before 12PM, Monday To Friday (National Holidays Excluded) We Despatch Same Day. Our Standard Delivery Is A 48 Hour Weekday Service (Unless Otherwise Specified). Full Details On Our Delivery Page.

Do You Ship Outside Of The UK?
We ONLY Deliver Within The UK.

Can I Collect My Order?
We Are Internet Mail Order Only.

There Is FREE Delivery On All Items Unless Otherwise Stated. We Also Offer A Next Day Delivery Upgrade On Most Of Our Items. Full Details On Our Delivery Page.

Do You Supply To Retail, Trade Or Commercial?
Yes, Please Contact Our Trade Team Direct Here.

I Am Very Happy With My Order, Can I Leave You Some Feedback?
Yes, You Can & Thank You For Your Order.

Our Site Allows Product Reviews, However If You Would Like To Leave Feedback For Our Service Then Please Head To Our TrustPilot.

If You Have Any Questions, Then Please Feel Free To Contact One Of Our Friendly Members Of Staff. 

Company Number 10816438 - VAT Number 991077493 - Registered Address, SecureFix Direct Ltd, Northfield Road, Dudley, West MIdlands, DY2 9JQ.